CONTACT US
FAQ
01
I want to buy a jacket how do I pay for it?
You can make the payment through PayPal or Credit Card. We use SSL secured Check out so you can make the payment without any worries.
02
I love a jacket, but I am unsure which size would fit me perfectly?
You can go through our size chart to know your size. Still if you have any problems regarding the size, no worries. Place your order selecting the size you think would fit you perfectly or simply select “I want to order custom size” and leave us a message that you’re unsure about the size at jstylela@sbcglobal.net. We’ll guide you how to get your perfect measurements.
03
How long would it take for a jacket to be received at my place?
We usually ship orders within 10 business days. However, it can take up to 20 business days for your item to be shipped. We ship through Express deliveries including DHL, TNT, etc. After Shipping, it usually takes 3 business days for the items to be delivered to your doorstep.
04
Returns & refunds
We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.
05
Yes, you can get literally any type of jacket custom made from us. You can share any picture or design for reference and write the description of your jacket and email us.
06
Yes, where our core strength is leather, we also make custom orders in other fabrics like cotton, polyester, satin, wool and other fabrics